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Orlando Attraction Tickets Terms and Conditions

Orlando Attraction Tickets .co.uk is a trading name of U.S. Rent A Car Limited which is a company registered in England under company number: 04877174. The terms and conditions below are the basis of our agreement as a retailer of our products and services with you, the buyer, of said products and services. By agreeing to purchase products and services from Orlando Attraction Tickets .co.uk you agree to be bound by the following terms and conditions. These terms and conditions are available for you before you decide to make any purchase from Orlando Attraction Tickets .co.uk

You must have read, agreed to and understood these terms and conditions before you are able to complete our booking process. If in any doubt do not complete your purchase before speaking with a member of our term. You can contact us by phone on 0800 228 9333 or email at info@orlandoattractiontickets.co.uk or by writing to us at the following address;

Orlando Attraction Tickets .co.uk
C/O usrentacar.co.uk
Westmead House
Westmead
Farnborough
Hampshire
GU14 7LP
United Kingdom 

Payment

We accept payment in the following methods: Visa, Visa Debit, Visa Electron, MasterCard and PayPal. We do not charge any additional fees to process your payment. Please note we do not accept American Express.

Your payment (Full balance/deposit) will be processed at the time of your purchase being accepted. This means that once your order has been confirmed by our team we will then collect your funds.

Deposits

You can make a booking and secure your products/service/tickets with a standard £10 deposit per person. The balance on your booking will be due 8 weeks before you travel. When you make a booking via a deposit it is your responsibility to provide payment details that will still be valid when your balance is due. If you need to update your payment details, please call us on 0800 228 9333. By making a booking under our deposit scheme you agree to authorise us to process the balance on your booking automatically when it is due. Please note that we cannot dispatch part of an order – your tickets will be dispatched once the whole balance against your order has been settled.

When you reserve your tickets via a Deposit you are securing the price available at the time of booking.

Ticket dispatch / Delivery

Hard Tickets: These will be sent via a Royal Mail ‘Signed For’ service. This means that you will need to sign for the tickets upon delivery. Once signed for the tickets then become your sole responsibility. In the event that you are not based in the UK and have ordered real tickets we reserve the right to alter your order to eTickets (where available) which we will be able to dispatch via email anywhere in the world.

Our free UK delivery service ‘Royal Mail First Class Signed For’ does not have a guaranteed delivery date – Your tickets will usually be with you within 7-10 working days. If you require your tickets faster we recommend you take our Express Delivery option.

International Delivery: We are able to send tickets internationally to select countries. Please call us on 0800 228 9333 or email info@orlandoattractiontickets.co.uk for more details. International deliveries are an additional cost and may take up to 21 days to reach you. Please contact us for more details. Please note: Customers are responsible for any Customs, Tax or any other form of import Duty levied against your purchase by your selected Country of delivery.

eTickets:These will be emailed to you once full payment has been made. You will need to print the tickets and keep them safe. eTickets allow you to keep a copy of your tickets to re-print in the event of loss or damage.

Please Note: You will need to have at least 7 days before date of first use in order to receive the tickets. If you require your tickets sooner, please call us on 0800 228 9333

Tickets lost in the post

In the unlikely event that your tickets are lost in transit we will provide you with information that will allow you to collect your tickets in resort - when possible.. Please note that Royal Mail will not consider your tickets lost in the post until 15 days have passed. Should we need to cancel/issue ticket information for lost tickets please be aware that this process can take around 10 working days. However, we will endeavour to reissue your tickets in the shortest possible time.

Discovery Cove Ticket Dispatch

Please note that Discovery Cove reservations are on a request basis. During your booking process you are asked to give at least one alternative date in case your first choice is unavailable. We will notify you ASAP should your dates not be available. Once your reservation is confirmed your tickets will be emailed to you.

Wild Florida ‘Self Drive’ Safari

Wild Florida Safari. The Safari is ‘Self Drive’ which means you will need your own vehicle to participate in the experience. You will need to ensure that your vehicle is adequately insured to drive the Safari route. Please contact your Insurer for more details. Hire vehicles will need to contact the hire company the vehicle was collected from for more information on their policy. Please be aware that the Safari route is an unmarked, unpaved, un-tarred off road surface. You must ensure your vehicle is fit for purpose as no refunds will be due for any vehicle refused entry on the day. Please note: Orlando Attraction Tickets / Wild Florida cannot be held responsible for any damage to your vehicle during the Safari. Customer enter the Safari at their own risk. 

Tickets types

Orlando Attraction Tickets .co.uk sell both Hard tickets and eTickets. Please be aware that we reserve the right to supply any of the  ticket types listed below for your chosen parks, attraction or event. Please note that it is normal practice for tickets to contain an expiry date. It is your responsibility to use the tickets/vouchers by the specified expiry date. Once a ticket expires it cannot be used. We cannot offer any refunds for tickets that have expired.

Hard tickets are tickets made from either cardboard or plastic. These tickets are dispatched using a signed for mail service. A signature is required upon delivery.

eTickets are tickets that may be emailed to you. If your order contains hard ticket your eTickets will be sent in the post along with your hard tickets. Some suppliers such as LEGOLAND & SeaWorld Parks & Entertainments only issue eTickets. eTickets do not need to be exchanged, no additional queues are required. eTickets contain bar codes, so you scan in and out of the parks in the normal way. eTickets are gate ready - the same as a hard ticket.

eVouchers are tickets that may be emailed to you. eVouchers need to be exchanged at the parks for ‘Real Tickets’ eVopucher exchange is fast and easy and should only take a matter of minutes. Follow the redemption instructions advised.

Will Call Tickets are tickets that need to be collected locally in resort from a box office or ticket collection point. 

Amendments

If you need to amend your booking in anyway please email us at info@orlandoattractiontickets.co.uk with your booking number and your change request. A minimum amendment fee of £25 will apply along with any increase in costs should we change or re-book your order - however the full amendment process will been confirmed and areed before any change to your booking is made. Discovery Cove/Seaventure amendments are charged at £10 per person with a minimum amendment fee of £25 applicable along with any increase in price.

If your booking is able to be amended the old voucher will then become invalid and should be destroyed. If we have paid you a refund in respect of the amendment and you subsequently manage to use the original voucher you will be responsible for paying that refund back to us. Your payment details will be charged automatically.

Please note that some tickets may be non-transferable, non-changeable and cancellable. You will need to contact us for more information. If your product/service/ticket cannot be amended or cancelled, you will not receive a refund.

Disney Amendments: Please note: We cannot accept any amendments of Disney tickets that have been linked to FastPass+ or MyMagic+ systems.

Lost, damaged, forgotton, stolen tickets

Once you have received your tickets they become your sole responsibility. You will need to ensure that your tickets are stored safely as we cannot replace or refund lost, stolen, endorsed, defaced or damaged tickets. In some cases it may be possible to provide a copy of your ticket which may be used for re-issue at guest services. Please contact us for more information as this process as it is dependent on influencing circumstances at the time. Please note that Orlando Attraction Tickets will not be liable for any local fees incurred for accessing the parks/attractions in the event that you do not show your valid tickets upon entry.

Cancellations

Alterations and Cancellations by you If you wish to amend your booking once it has been confirmed please contact as soon as possible. Please note it may not always be possible to make amendments. Where it is possible to do so an administration fee of £25 will be charged together with any costs incurred or imposed by any of our suppliers in making the change. An amended voucher (where applicable) will be issued to you. The original voucher will then become invalid and should be destroyed. No refunds will be payable if the original voucher and not the reissued one is redeemed at the attraction concerned. If we have paid you a refund in respect of the amendment and you subsequently manage to use the original voucher you will be responsible for paying that refund back to us. To cancel a booking, please email info@orlandoattractiontickets.co.uk. We will then issue you with a cancellation invoice. The cancellation will only take effect from the date that we issue our cancellation invoice. If you cancel your booking but then somehow manage to redeem the original voucher you will be responsible for reimbursing us for the full cost of the voucher. The cancellation charges set out below apply on cancellation. Where the cancellation charge is shown as a percentage, this is calculated on the basis of the total cost payable by the person(s) cancelling excluding amendment charges. Amendment charges are not refundable in the event of cancellation.

Cancellation Charges

The following charges will apply to all ticket orders, attractions and excursions unless your ticket order, attraction or excursion is cancelled within 48 hours of being made (cooling off period):

Discovery Cove

  • Discovery Cove or Any attraction more than 30 days before the arrangements are due to start: 25%
  • 30 days or less before the arrangements are due to start: 100%

Theatre bookings/Experience World bookings/Package Bookings/Special events (MMNSHP & MVMCP)

  • Cancellation at any time after the booking has been confirmed: 100%

All Other Attraction Ticket Bookings

  • Up to 30 days before the arrangements are due to start: 25%
  • Between 29 - 7 days before the arrangements are due to start: 50%
  • Within 7 days of the arrangements due to start: 100%
  • Deposit / Instalment bookings - If you decide to cancel your booking before the balance is paid your deposit plus any instalments you have paid (if lower than the 25% of your order total) will act as the cancellation charge for your order.

Disney Cancellations/Amendments

Please note that we cannot accept any cancellation of Disney tickets once you received then - we cannot make any amendments to tickets that have been linked to Disney’s MyMagic+/Fastpass+.

Disney special events for example Mickey's not so scary halloween party and Mickey's very merry christams party cannot be amended or cancelled. Any cancellation or amendment will be a a charge of 100%

Universal Orlando Cancellations/Amendments

Please note that we cannot accept tickets back that have been endorsed by you. The tickets must not have been written on or damaged in anyway. 

Special Offer Tickets or Separately Ticketed Events

No refunds are available Special Offer Tickets or Separatley Tickets Events

Cancellation refund times vary depending on when we are refunded by the parks for your pre-paid tickets. Please note some tickets may not be able to be cancelled - please contact us for more information.

If unsure please check before you cancel or amend your reservation by emailing us at info@orlandoattractiontickets.co.uk

Alterations and Cancellations by us due to circumstances beyond our control:  In the event that your arrangements are significantly amended or cancelled by us before commencement and there is time to do so, we will offer you the choice of the following options: (1) accept the change (for significant changes) or (2) purchase alternative comparable arrangements from us. The options set out above represent the full extent of our liability to you in the event of a significant change or cancellation of your arrangements. 

All cancellations need to be made in writing. We do not accept cancellations via the phone. You can email cancellations to info@orlandoattractiontickets.co.uk Cancellation charges depend on the type of product/service/ticket you have reserved. Some tickets may not be able to be cancelled.

Refunds

Refund times will be advised once we receive your cancellation/refund request. 

Your Details

At the time of your booking you will be asked to provide your details including your delivery details (if required). Please ensure that these details are correct at the time of booking. We cannot be help responsible in the event that you have entered incorrect details.

Advertising and price accuracy

Every effort is made to ensure that all the details within our website are as accurate as possible. in the event of a pricing error we reserve the right to cancel your request and refund you in full. In some cases, time sensitive offers may expire during a time that our office is closed. In this event we will inform you of any expired offer that cannot be fulfilled. In the event that we cannot fulfil your order you will not be charged for your request. Should price changes take effect before we are able to place your booking with the relevant supplier we will contact you with a revised price. You will then reserve the right to cancel your request free of charge.

Interruption of service

From time to time some rides/services/products/events/parks etc may close or alter their offering for reasons that include, but are not limited to, maintenance or customer safety purposes. In the event of any closure / alterteration Orlando Attraction Tickets .co.uk cannot be held culpable. colsures / alterations are part of the supliers terms and conditions of ticket sale.

Water Parks: Please note that Disney will close one of their water parks seasonally for maintenance purposes. From time to time some water park operators may close their park due to local weather issues such as hurricaine, snow, cold weather, storms etc.

Smile Alerts

Smile Alerts are free offerings provided by third party organisations. These offerings have no monetary value and cannot be refunded or exchanged. Smile Alerts are subject to availability and can be withdrawn, updated or modified at any time without notice. Smile alerts are vouchers that you will need to print off. Please note that if you elect to take any ticket that are Eticket some Smile Alert will be unavailable to you (hard tickets) in these occasions the Smile Alerts will not appear in your basket or confirmation email. 

Smile Alert Dining Cards

From time to time Orlando Attraction Tickets may offer free dining cards on a promotional basis relating to an advertised minimum spend. These dining cards are promotional gifts funded by OAT. Customers meeting the minimum spend requirements will be entitled to 1 x promotional card per household.Customers will need to select their preferred card at the time of check out - please be aware that once your order is completed and dispatched you will not be able to add or amend the promotional dining card offer.  We cannot send cards that have not been selected at the time of booking. Please ensure that you check your confirmation email to ensure you have booked correctly.

 

Pricing

Please be aware that prices are subject to change at any moment depending on the influencing conditions of the market. Once you decide to make a booking your tickets will be secured at the rate you are happy to book. Your price will be fixed and guaranteed.

Completed orders

Please be aware your Order/Booking Request is considered completed and confirmed once you have received your tickets. When you have received your tickets your contract with us is confirmed and completed. Once the tickets are in your possession they are your sole responsability and U.S. Rent A Car Lrd can not be held responsable for loss, damage or theft.  In the event of any issues with your order we will contact you before dispatch. In the event that you wish to change a completed order you will need to cancel and rebook – please refer to the terms stated above.

Price matching

Orlando Attraction Tickets work extremely hard to ensure that our prices are as competitive as possible. In the unlikely event you find a lower priced ticket offer Orlando Attraction Tickets will be happy to look at matching the price. Please note, any price match consideration will be done so on a ‘like for like’ basis. This includes ticket delivery, type of ticket and any supplementary costs involved. Please note that in the event we match a competitor price we will not include any added value, promotional item or special add on currently available with our full price ticket offerings. Orlando Attraction Tickets is under no obligation to match a price – all price matches are done so at our sole discretion. If you wish to enquire about a price match please email us at info@orlandoattractiontickets.co.uk or call us on 0800 228 9333 – Please provide full details of ‘like for like’ offer. Please note that Price Match consideration is only available that the time of your initial booking.

General conditions

At the time of your booking you will be asked for to confirm your 'Date of Travel' please ensure that you enter your true date of travel as certain booking conditions relate specifically to the date you enter. We cannont be held responsible in the event you have not entered the correct date. To make your booking you may be asked to provide details of all of the guests in your party who will be using the tickets/products. You must be authorised to name those that will be travelling with you. The initial named person on the booking (party principal member) must be authorised to make the booking on the basis of these booking conditions on behalf of all persons named on the booking and/or by their parent/guardian for all party members who are under 18 years of age when the booking is made. The party principal is responsible for making all payments due to us. The party principal must be at least 18 years of age in order to submit a booking.

Please be aware that when you make a booking online we will purchase your selected tickets for you. Some of these tickets will require the names of each of the tickets users other tickets will not need to be named at the time of purchase. In any instance Orlando Attraction Tickets will make a purchase for your order from our ticket partners to ensure your price and tickets are guaranteed. In the event of cancellation or amendment of your order you may incur fees that cover the cost of Orlando Atraction Tickets acquiring your chosen tickets - By completeing your order you agree to be responsible for any non refundable costs that relate to your booking - please see our cancellation and amendment fees for more details.

We will not be responsible for any injury, illness, death, loss (for example loss of enjoyment), damage, expense, cost or other sum or claim of any description whatsoever which results from any of the following: the act(s) and/or omission(s) of the person(s) affected or any member(s) of their party or the act(s) and/or omission(s) of a third party not connected with the provision of your arrangements and which were unforeseeable or unavoidable or ‘force majeure’ as defined above

Please note, we cannot accept any liability for any damage, loss, expense or other sum(s) of any description (1) which on the basis of the information given to us by you concerning your booking prior to our accepting it, we could not have foreseen you would suffer or incur if we breached our contract with you or (2) which did not result from any breach of contract or other fault by ourselves or our employees or, where we are responsible for them, our suppliers. Additionally, we cannot accept liability for any business losses.

Conditions of suppliers. Many of the services which make up your arrangements are provided by independent suppliers. Those suppliers provide these services in accordance with their own terms and conditions. Some of these terms and conditions may limit or exclude the supplier’s liability to you.

Discovery Cove Tickets: Please note that Discovery Cove is restricted to 1000 visitors per day. In times of limited availability, we may have to request your party size. In this case your order may take 3/5 working days to confirm. In the event that your requested dates are not available you will be notified, and no charges will be made to your account.

Force Majeure  

Orlando Attraction Tickets shall not be liable itself or vicariously through its local partners for either a failure to perform or delay in performing any of its obligations under or pursuant to your booking, voucher, reservation, or terms and conditions, if and in so far as performance is delayed, hindered or prevented by force majeure. Except where otherwise expressly stated in these Booking Conditions we regret we cannot accept responsibility where the performance or prompt performance of our contractual obligations is prevented or affected or you otherwise suffer any loss, damage or expense of any nature as a result of "force majeure". In these Booking Conditions, "force majeure" means any event which we or the supplier of the service(s) in question could not, even with all due care, foresee or avoid. such events may include (but not exclusive to) actual or threatened war, riot, civil strife, terrorist activity, industrial dispute, natural or nuclear disaster, adverse weather conditions, fire and all similar events outside our control. Advice from the Foreign Office to avoid or leave a particular country may constitute Force Majeure.

Complaints Procedure

Orlando Attraction Tickets .co.uk aims to resolve complaints within 28 days of receipt, however we will endeavour to resolve your issue as soon as possible. All complaints must be made in writing and either posted to Orlando Attraction Tickets .co.uk, C/O U.S. Rent A Car, Westmead House, Westmead, Farnborough, Hants, GU14 7LP or emailed to customercare@orlandoattractiontickets.co.uk.
 In doing so a situation may arise where customers or travel agents receive a refund, goodwill gesture and/or compensation payment of a duplicated nature, from both U.S. Rent A Car Ltd and our local product/service/ticket partner. In such an event Orlando Attraction Tickets .co.uk / U.S. Rent A Car Ltd reserves the right to recover such duplicated payments at any time within two calendar years of such an event. Some complaints may take longer than 28 days owing to the nature of the issue and information provided. Orlando Attraction Tickets .co.uk can only consider complaints that reach them within 30 days of the final day of rental to which the rental voucher refers. Actions against Orlando Attraction Tickets .co.uk are restricted to the laws that occur within the jurisdiction of the United Kingdom courts.

Our Liability to you

  • (1) Please note that for bookings of all arrangements other than accommodation our only contractual obligations to you in relation to those arrangements (other than those which are expressly set out in these conditions) are to take your booking in accordance with your instructions and provide you with a ticket or voucher to enable you to gain entry/access to the arrangement(s) in question (for example the theatre performance or attraction to which the ticket or voucher relates). We cannot accept any liability for the provision of the arrangements themselves which are provided by the suppliers of those arrangements or for the acts or omissions of the supplier(s) concerned or any of its employees, agents, suppliers or subcontractors. The terms and conditions of the supplier concerned will apply to the arrangement(s) in question. Copies of those terms and conditions are available on request.
  • Please note: subclauses (2) – (6) are all subject to sub clause (1) above.
  • (2) We promise to make sure that all arrangements we have agreed to make, perform or provide as applicable as part of our contract with you (including package bookings) are made, performed or provided with reasonable skill and care. Please note, it is your responsibility to show that reasonable skill and care has not been used if you wish to make a claim against us. In addition, we will only be responsible for what our employees, agents and suppliers do or do not do (where applicable) if they were at the time acting within the course of their employment (for employees) or carrying out work we had asked them to do (for agents and suppliers).
  • (3) We will not be responsible for any injury, illness, death, loss (for example loss of enjoyment), damage, expense, cost or other sum or claim of any description whatsoever which results from any of the following: -
    • the act(s) and/or omission(s) of the person(s) affected or any member(s) of their party or
    • the act(s) and/or omission(s) of a third party not connected with the provision of your arrangements and which were unforeseeable or unavoidable or 'force majeure' as defined above
  • (4) Please note, we cannot accept responsibility for any services which do not form part of our contract. In addition, regardless of any wording used by us on our website, in any advertising material or elsewhere, we only promise to use reasonable skill and care as set out above and we do not have any greater or different liability to you.
  • (5) As set out in these booking conditions, we limit the maximum amount we may have to pay you for any claims you may make against us. For all other claims which do not involve death or personal injury our maximum liability if we are found to be at fault in connection with our contractual obligations to you is limited to twice the price of the booking in question (excluding amendment charges) paid by or on behalf of the person(s) affected in total. This maximum amount will only be payable where everything has gone wrong and you have not received any benefit at all from your arrangements.
  • (6) Please note, we cannot accept any liability for any damage, loss, expense or other sum(s) of any description (1) which on the basis of the information given to us by you concerning your booking prior to our accepting it, we could not have foreseen you would suffer or incur if we breached our contract with you or (2) which did not result from any breach of contract or other fault by ourselves or our employees or, where we are responsible for them, our suppliers. Additionally, we cannot accept liability for any business losses.

Conditions of suppliers. Many of the services which make up your arrangements are provided by independent suppliers. Those suppliers provide these services in accordance with their own terms and conditions. Some of these terms and conditions may limit or exclude the supplier's liability to you. Copies of the relevant parts of these terms and conditions (if any) are available on request from the supplier concerned. The suppliers reserve to alter the terms of their offering at anytime. Please note that once you enter the Park or Attraction your contract will then become with the respective supplier. Any faults, issues or problems will need to be reported to the supplier at the time of incident.

Behaviour and damage When you book with us, you accept responsibility for any damage or loss caused by you or any member of your party. Full payment for any such damage or loss (reasonably estimated if not precisely known) must be made direct to the accommodation owner or manager or other supplier or to us as soon as possible. If the actual cost of the loss or damage exceeds the amount paid where estimated, you must pay the difference once known. If the actual cost is less than the amount paid, the difference will be refunded. You will also be responsible for meeting any claims subsequently made against us and all costs incurred by us (including our own and the other party’s full legal costs) as a result of your actions. You should ensure you have appropriate travel insurance to protect you if this situation arises.
We expect all clients to have consideration for other people. If in our reasonable opinion or in the reasonable opinion of any other person in authority, you or any member of your party behaves in such a way as to cause or be likely to cause danger, upset or distress to any third party or damage to property, we are entitled, without prior notice, to terminate the holiday of the person(s) concerned. In this situation, the person(s) concerned will be required to leave the accommodation or other service. We will have no further responsibility toward such person(s) including any return travel arrangements. No refunds will be made and we will not pay any expenses or costs incurred as a result of the termination.

Website / advertising material accuracy The information contained on our website and in our other advertising material is believed correct to the best of our knowledge at the time of printing or publication. However, errors may occasionally occur, and information may subsequently change. You must therefore ensure you check all details of your chosen arrangements (including the price) at the time of booking. In the event of any pricing or information errors we will contact you to advise. 

Insurance We consider adequate travel insurance to be essential. Please read your policy details carefully and take them with you on holiday. It is your responsibility to ensure that the insurance cover you purchase is suitable and adequate for your particular needs. We cannot be held resonsible in the event that your chosen insurance cover does not provide sufficient conver in the event of cancelation, curtailment or any other reason that will impeade the use of your pre-purchased tickets/experiences. 

Passports and Visas It is your responsibility to ensure that you have the correct passport and visas to gain entry to any country/attraction (where applicable). We cannot accept any liability if you are refused entry to any country or attraction etc as a result of your failure to do so. Further advice and information can be obtained from the Foreign Office website www.fco.gov.uk. Further information regarding entry requirements to the USA can be found at https://esta.cbp.dhs.gov .

Privacy All personal information that you provide will be held confidentially within our secure database and will not be passed to third parties unless you give permission to do so or it is necessary to do so in order to provide you with the services you have booked. Where payment is processed via credit card, credit card numbers are not retained on our database.

Our contact with you:  During the lifetime of your booking with us we may contact you with information or offers relevant to your purchase. You can stop these information and offer communications by ‘opting out’ at any time. Please note that some essential communications will always be sent..These communications include but are not limited to cancellations, updated terms of your purchase, theme park, experience, shows, excursion format changes. Information on your account status and balance payments.

Contracts do not affect your statutory rights

Orlando Attraction Tickets App images posted by users.

Orlando Attraction Tickets.co.uk or our parent company U.S. Rent A Car Limited does not claim ownership of any content that you post via the application service. instead, you hereby grant to Orlando Attraction Tickets.co.uk or our parent company U.S. Rent A Car Limited a non-exclusive, fully paid and royalty-free, transferable, sub-licensable, worldwide license to use the content you post on or via the service.

Black Friday Event 5% Off Offer 2018. Offer valid for new bookings only. This offer is is open until 26/11/2018 at 12pm. This offer is funded on a limited exchange rate. Offer not valid in conjunction with any other offer, promotion or added value. Offer applies to 2018 and 2019 new ticket orders. Payment for your order must be completed at the time of your order. Orlando Attraction Tickets cannot be held responsible in the event that your method of payment does not complete. Delivery: Please note Black Friday Event orders will be dispatched around 21/12/2018 unless travelling in 2018 where our normal delivery options will apply. Existing customers that wish to take advantage of this offer will need to cancel and rebook. Cancelations are as per our terms stated above. You may cancel by emailing info@orlandoattractiontickets.co.uk with your reference number and you will need to rebook while the even is taking place. 

February FREE Boggy Creek 30 Minute Airboat Ride Offer (2018)

One FREE Boggy Creek 30 minute airboat ride per person. Offer applies to new bookings only. Offer valid while stocks last. Offer valid when buying 2018 valid tickets. Offer applies to a minimum spend of £1000 per transaction. Multiple orders below £1000 would not qualify for the offer. Existing customers that wish to take advantage of this offer will need to cancel and rebook their tickets. Cancellations are as per the terms and conditions laid out above.

March Gatorland General Admission Tickets 2018/2019
One FREE Gatorland General Admission ticket per person. Offer valid from 07:15am on 01/03/2018. Offer applies to new bookings only. Offer valid while stocks last. Offer valid when buying 2018 and 2019 valid tickets. Offer applies to a minimum spend of £1000 per transaction. Multiple orders below £1000 would not qualify for the offer. Existing customers that wish to take advantage of this offer will need to cancel and rebook their tickets. Cancellations are as per the terms and conditions laid out above.

Weekend Giveaway Gatorland General Admission & 30 minute Boggy Creek Airboat Ride 2018 tickets only.
One FREE Gatorland General Admission ticket & 30 minute Boggy Creek Airboat ride per person. Offer valid from 13:30 on 24/03/2018 – offer expires 25/03/2018 @ 23:59. Offer applies to new bookings only. Offer valid while stocks last. Offer valid when buying 2018 valid tickets. Offer applies to Disney tickets, any Orlando Passport, Disney, Universal Switch Ticket, Disney, SeaWorld Switch Ticket, Disney, Legoland Switch Ticket. Existing customers that wish to take advantage of this offer will need to cancel and rebook their tickets. Cancellations are as per the terms and conditions laid out above.

April Offer - Choice of WonderWorks Admission or Outta Control Comedy Dinner
Starts 06/04/2018 @ 19:30 – One FREE WonderWorks General Admission Ticket or Outta Control Comedy Dinner Show Ticket per person. Offer applies to new bookings only. Offer available while stocks last and can be withdrawn at any time. Offer valid when buying 2018 Disney Tickets or Disney Ticket Bundles. Existing customers that wish to take advantage of this offer will need to cancel and rebook their tickets. Cancellations are as per the terms and conditions laid out above.

Smile10 Promotion from 22/03/2019 – Offer applies to new bookings only. Offer available while stocks last and can be withdrawn at any time. Offer valid when buying 2019/2020 Disney’s Ultimate Tickets or Disney Ticket Bundles. Existing customers that wish to take advantage of this offer will need to cancel and rebook their tickets. Cancellations are as per the terms and conditions laid out above.

Easter 4% Discount Offer 2019. Offer valid for new bookings only. Offer not valid in conjunction with any other offer, promotion or added value. This offer applies to 2019 Ticket bundles, Walt Disney Ultimate Tickets, Universal Orlando Explorer Tickets, SeaWorld 3 Park Tickets and Discovery Cove Reservations. Existing customers that wish to take advantage of this offer will need to cancel and rebook their tickets. Cancellations are as per the terms and conditions laid out above. Tickets must be booked during the Easter sale period using the advertised promotion code in order to qualify for the 4% discount. Discount cannot be added after the promotion period has ended. Promotion valid from 19th April 2019 until 22nd April 2019.

FREE Disney MagicBand2 Offer 27/04/2019 @ 11am. New bookings Only. Offer applies to 2019 tickets and ticket bundles. 1 x Disney MagicBand per Disney Ultimate Ticket purchased. Offer applies to Disney Ultimate tickets and Ticket Bundles that contain Disney Ultimate Tickets (does not include special events for example Mickey’s Not So Scary Halloween Party). Magic Band colours selected at random, specific colours cannot be requested. MagicBands are sent to you in the post along with your ticket order. This offer is funded and sourced solely by Orlando Attraction Tickets. MagicBands cannot be exchanged for any other added value. MagicBand offer not valid in conjunction with any other offer or promotion. MagicBands cannot be replaced if lost, damaged or stolen. In the event you cancel your order you will need to return your unopened, undamaged MagicBands with your tickets – in the event Magic Band packaging has been opened or badly damaged a cancellation fee of £19 per Magic Band will apply in addition to any other ticket cancellation fees laid out within our terms. Customers that have already booked and wish to take advantage of this offer will need to cancel their existing reservation and rebook online while the promotion is running. Standard cancellation charges will apply. This is a limited offer, subject to availability while stocks last. This offer can end at anytime. Offer ended 29th April @ 00:01.  

17/05/2019 Gatorland General Admission Tickets - weekend offer
One FREE Gatorland General Admission ticket per person. Offer applies to new bookings only. Offer valid while stocks last. Offer valid when buying  2019 valid tickets. Offer applies to a minimum spend of £1000 per transaction. Multiple orders below £1000 would not qualify for the offer. Offer not valid on E-ticket orders. Existing customers that wish to take advantage of this offer will need to cancel and rebook their tickets. Cancellations are as per the terms and conditions laid out above.

FREE Disney MagicBand2 Offer 25/05/2019 @ 1pm. New bookings Only. Only for delivery to UK residence. Promo code must be entered at the time of booking, cannot be added at a later date. Cannot be used in conjunction with any other promo code or offer. Offer applies to 2019 tickets and ticket bundles. 1 x Disney MagicBand per Disney Ultimate Ticket purchased. Offer applies to Disney Ultimate tickets and Ticket Bundles that contain Disney Ultimate Tickets (does not include special events for example Mickey’s Not So Scary Halloween Party). Magic Band colours selected at random, specific colours cannot be requested. MagicBands are sent to you in the post along with your ticket order. This offer is funded and sourced solely by Orlando Attraction Tickets. MagicBands cannot be exchanged for any other added value. MagicBand offer not valid in conjunction with any other offer or promotion. MagicBands cannot be replaced if lost, damaged or stolen. In the event you cancel your order you will need to return your unopened, undamaged MagicBands with your tickets – in the event Magic Band packaging has been opened or badly damaged a cancellation fee of £19 per Magic Band will apply in addition to any other ticket cancellation fees laid out within our terms. Customers that have already booked and wish to take advantage of this offer will need to cancel their existing reservation and rebook online while the promotion is running. Standard cancellation charges will apply. This is a limited offer, subject to availability while stocks last and is only availabel for UK delivery.. This offer can end at anytime. Offer ended 28/05/19 @ 00:01
 

Universal Orlando Resort $10 Gift Card Offer 21/06/2019 

*One $10 Universal Orlando Gift Card per 2019 Universal Orlando Explorer Ticket or qualifying ticket bundle purchased. This offer applies to new bookings only. This offer is available to customers securing their attraction tickets with our deposit option – you must have at least 8 weeks before you travel to select the deposit option. Existing customers that wish to take advantage of this offer will need to cancel and re-book while the offer is running. Please see our terms and conditions for more information. Please note that once your gift cards have been received they cannot be replaced in the event of loss or damage. Gift cards cannot be exchanged for any other added value option or used as part/full payment or discount against any other purchase at www.orlandoattractiontickets.co.uk

 

Gift card offer is scheduled to run between 21 Jun 2019 until 01 Jul 2019 however this offer is subject to availability and may end early in the event that stock runs out.  

Gift card offer excludes e-tickets. 

This offer is solely provided by Orlando Attraction Tickets

 

FREE Disney MagicBand2 Offer 12/07/2019 Weekend. Offer ended midnight 14/07/2019. 

FREE Disney MagicBand2 Offer 27/07/2019 Weekend. Offer ended midnight 28/07/2019.

FREE Disney MagicBand2 Offer 03/08/2019 at 1pm Weekend. Offer ended midnight 04/08/2019.

FREE Disney MagicBand2 Offer 09/08/2019 at 6:30pm Weekend. Offer ended 12/08/2019 @ 09:00am.

FREE Disney Magic Band Offer 23/08/2019 @ 6:30pm Bank Holiday Offer - scheduled to end Midnight 26/08/2019 or while stocks last.

FREE Disney MagicBand2 Offer 13/09/2019 Weekend. Offer end midnight 15/09/2019. 

FREE Disney MagicBand2 Offer 22/09/2019 @ 11:05am Offer ends 9am 23rd Sept 2019. 

FREE Disney MagicBand2 Offer 27/09/2019 at 6:30pm Weekend. Offer ended 30/09/2019 @ 09:00am.

New bookings Only. Only for delivery to UK residence. Promo code ‘magicband’ must be entered at the time of booking, promo code cannot be added at a later date. Promo code cannot be used in conjunction with any other promo code or offer. Offer applies to 2019 tickets. One (1) x Disney MagicBand per Disney Ultimate 7, 14 or 21 Day Ticket purchased. Offer applies to Disney Ultimate tickets (7, 14 & 21 Day)  and Ticket Bundles that contain Disney Ultimate Tickets (does not include special events for example Mickey’s Not So Scary Halloween Party, Character dining and 2 Day Disney tickets). MagicBand colours selected at random, specific colours cannot be requested. MagicBands are sent to you in the post along with your ticket order. This offer is funded and sourced solely by Orlando Attraction Tickets. MagicBands cannot be exchanged for any other added value. MagicBand offer is not valid in conjunction with any other offer or promotion. MagicBands cannot be replaced if lost, damaged or stolen. In the event you cancel your order you will need to return your unopened, undamaged MagicBands with your tickets – in the event Magic Band packaging has been opened or badly damaged a cancellation fee of £19 per Magic Band will apply in addition to any other ticket cancellation fees laid out within our terms. Customers that have already booked and wish to take advantage of this offer will need to cancel their existing reservation and rebook online while the promotion is running. Standard cancellation charges will apply. This is a limited offer, subject to availability while stocks last.. OAT reserve the right to end this offer at anytime. 

Free Gatorland General Admission and Wonderworks General Admission Tickets – Limited stock offer – Offer starts on 18/09/2019 @ 18:00 Offer ends when stock run out. Stock/offer ended 11am Sunday 22nd Sept 2019

One FREE Gatorland General Admission ticket and Wonderworks General Admission ticket per person. Offer applies to new bookings only. Offer valid while stocks last. Offer valid when buying 2019 Disney Ultimate tickets, Universal Explorer tickets and Ticket bundles containing Disney Ultimate tickets or Universal Explorer tickets. Offer not valid on E-ticket orders. Existing customers that wish to take advantage of this offer will need to cancel and rebook their tickets. Cancellations are as per the terms and conditions laid out above.

Free Gatorland General Admission 2019 ticvkets - 04/10/2019 - ended 18/10/2019 @ 17:30 

One FREE Gatorland General Admission ticket per person. Offer applies to new bookings only. Offer valid while stocks last. Offer valid when buying 2019 Disney Ultimate tickets, Universal Explorer tickets and Ticket bundles containing Disney Ultimate tickets or Universal Explorer tickets. Offer not valid on E-ticket orders. Existing customers that wish to take advantage of this offer will need to cancel and rebook their tickets. Cancellations are as per the terms and conditions laid out above.

Free Fun Spot America Unlimited Armband 2020 tickets - 04/10/2019

One FREE Fun Spot AmericaUnlimited Armband ticket per person. Offer applies to new bookings only. Offer valid while stocks last. Offer valid when buying 2020 Disney Ultimate tickets, Universal Explorer tickets and Ticket bundles containing Disney Ultimate tickets or Universal Explorer tickets. Offer not valid on E-ticket orders. Existing customers that wish to take advantage of this offer will need to cancel and rebook their tickets. Cancellations are as per the terms and conditions laid out above.

Discovery Cove Black Friday Offer from 22/11/2019

Discovery Cove Black Friday offer will run from 22/11/2019 until 02/12/2019 or until stocks last. Discovery Cove places are subject to availability. If your proffered date is unavailable we will contact you. Offer is for new bookings only. Offer subject to terms and conditions. Existing customers that wish to take advantage of this offer will need to cancel and rebook their tickets. Standard cancellations terms apply. Please email info@orlandoattractiontickets.co.uk with your booking number.
 

OAT Black Friday Offers from 29/11/2019  (Funspot offer ended 08:00, 30/11/2019)

OAT Black Friday offer will run from 29/11/2019 until 02/12/2019 or until stocks last. Black Friday Prices apply to 2020 tickets only. OAT Black Friday offers will include Funspot America Unlimited Armband per person for the following tickets: The Orlando Passport, The Disney Universal Switch Ticket, The Disney SeaWorld Switch Ticket, The Universal SeaWorld Switch Ticket, The Disney 14 Day Ultimate Ticket, The Universal 3 Park Explorer Ticket.Offer is for new bookings only. Offer subject to terms and conditions. You payment method must be successful at the time of the booking. Any payment failures may not qualify as offers are first come first serve basis. Existing customers that wish to take advantage of this offer will need to cancel and rebook their tickets. Standard cancellations terms apply. Please email info@orlandoattractiontickets.co.uk with your booking number. You must re-book online while the offer is running.
 

 

Free Gatorland General Admission when you spend £500 – from 01/01/2020

OAT Exclusive - One FREE Gatorland General Admission ticket per person. This offer applies to new bookings only. Offer is valid when spending £500 in one transaction. Offer valid for customers booking and travelling in 2020 and 2021. This offer cannot be exchanged or used as a refund or part payment against any other tickets or products on the OAT website. Please note that valid photo identification in the name of the lead customer is required at the park gate for admission. The supplier reserves the right to refuse entry if the admission criteria is not met. No refund or recompense will be due under those circumstances. Cancelled bookings: In the event that you cancel your order your FREE admission ticket will become null and void. Any attempt to use cancelled tickets in resort will result in the full cost of the ticket being levied. Your ticket is valid for 1 entry only. This ticket is non transferable. Existing customers that wish to take advantage of this offer will need to cancel and rebook their tickets. Cancellations are as per the terms and conditions laid out above.

 

 

Ticket Guardian  - Terms in response to possible travel disruption relating to Convid-19 Cornonvirus

Valid for bookings with a declared travel date starting on or after 11/03/2020

In the event that your travel is totally cancelled by your airline / tour operator / holiday provider or the parks close for the entire duration of your travel due to health and safety reasons, you will receive a full refund less a cancellation charge of £10 per person.

Please note that you will need to provide written confirmation from your airline / tour operator / holiday provider that your travel plans were totally cancelled specifically by the airline / tour operator / holiday provider due to health and safety reasons related to Covid-19 Coronavirus. Ticket Guardian Cover does not apply to date changes as your tickets may still be valid.

 

Exclusions and Terms
 

Ticket Guardian does not cover the financial failure of any travel organisation.

Ticket Guardian does not cover any partially used tickets – partially used tickets cannot be refunded.

Ticket Guardian does not cover illness and self isolation.

Ticket Guardian does not cover extended tickets in hand that have been retained by customers for rearranged future travel dates.

Ticket Guardian may only be used once (1) to transfer or cancel your booking. Thereafter normal cancellation and amendment charges will apply.

 

Some separately ticketed events, special offer tickets, sporting events that cannot be refunded are as follows;

  • Mickeys Not So Scary Halloween
  • Mickeys Very Merry Christmas
  • Orlando Magic Basketball Games
  • Kennedy Space Center General Admission / Special Offer Tickets (adults @ kids prices).

Please note that this list is not exclusive and further exclusions may apply.

Ticket Guardian Refunds

In the event of cancelation you will need to return your tickets along with any free gifts/smile alerts via Royal Mail Special Delivery Service. Any missing or damaged items will be charged for in full so please ensure you return everything in the state you received them in. Additional items such as postage will not be refunded. You will need to provide a tracking number for your tickets – Orlando Attraction Tickets cannot be held responsible in the event that you do not use the Royal Mail Special Delivery Service or the tickets are lost in the post. You will need to ensure that your sent items have adequate insurance cover in the event of loss. Please note that the tickets are your responsibility until they have been confirmed as received by OAT.  Your refund will be processed once we receive the tickets back to our office. Please note you will be charged in full for any missing tickets or free gifts. 

Refund time period: At present all refunds will be made once OAT receive a refund from the ticket supplier. Refunds may take longer than expected due Government Lockdown in the UK and working restirctions in the USA. We will advise you once your refund has been processed. We appreciate your patience during this difficult period.

Please note that due to current Government lockdown restrictions additional delays may be incurred in processing cancellations/refunds/amendments.

 

Disney Ultimate Tickets/ E-Tickets: In the event that OAT have to supply a Will-Call voucher due to product availability/restrictions during Covid-19 period, OAT will supply customers with a Magic Band2 per ticket - please note that in the event that you subsequently have to cancel your order you will need to return the Magic Band2/s along with your tickets. The Magic Band2 must not be opened and must be unused in its original undamaged packaging. In the event that Magic Band2's is not returned or returned opened or damaged a charge of £19 per band will apply. Please note that Magic Band2’s cannot be replaced in the event of loss or damage.

 

Orlando Attraction Tickets reserve the right to amend or withdraw this offer and terms at any time.

 

Orlando Attraction Tickets Reserve The Right To Amend These Terms And Conditions At Any Time